Frequently Asked Questions
We cover most areas in Adelaide. Call us to check if we cover your particular area
We pride ourselves on providing high-quality commercial and residential cleaning services in the Adelaide. We serve thousands of customers in Adelaide and provide professional cleaning solutions for any size homes, offices, shops, pubs, restaurants and more.
Our cleaning teams work seven days a week and are very flexible. On weekdays we start at 8am with our latest appointments beginning between 5 and 6pm. Our weekend start time is 9am and we work Saturdays and Sundays. Again, advanced booking is recommended for you to able to secure an appointment at the time and date that suits you best.
Most of our cleaners don't mind working on Sundays, Holidays or (in an emergency) at night. We do not charge you extra for this!
The cleaning we provide is a guaranteed to be a professional service. If our cleaners missed something or there is anything that you are not happy with, you can always call our office within 24 hours of the job. The cleaning team will come back to do a free-of-charge re-cleaning of the missed spots.
Our quoted price includes all taxes and services. The only charges that might apply on top of the price are parking fees. If you are able to provide a free parking space for the cleaners, you will not pay anything in addition.
Yes, you can specify the day for cleaning or other service you require, and we will make every effort to meet your requirements. We try to be as flexible as possible. We ask that you give us 48 hours notice, so that we can adjust our schedules.
It is not necessary for you to be home. We will make arrangements with you to gain access to your property, be it a key or other security access. For your peace of mind, you are welcome to stay home during the cleaning. In all cases, we would like that you be at your site address at the time when the service you have booked finishes, in order to inspect our work and retrieve your keys.
We do not have a cancellation fee. We are pretty flexible with our customers. We just ask a notice of change or cancellation as far in advance as possible, so that we can adjust our schedules.